Personal data processing
PLINK acts as a Data Controller when it provides telephone and connectivity services.
Pursuant to article 13 of the GDPR, PLINK, as Data Controller, PLINK provides the privacy information concerning personal data processing.
The Data Controller is PLINK, with registered office in Via Alcide De Gasperi 4/A, 22072 Cermenate (CO), in the person of the Sole Administrator, Dr. Andrea Ferlin.
For all matters related to personal data processing, the Customer can send an e-mail to email@example.com
Data Protection Officer (DPO)
The company has appointed a DPO (Data Protection Officer), whose contact details are: firstname.lastname@example.org.
Purposes and the legal basis of treatment
PLINK will process the personal data provided, including telephone and telematic traffic, for the following purposes:
a) execution of the Contract and the obligations connected to it, including the provision of the Services, installation, delivery and maintenance of the Devices (legal basis: article 6 letter b of the GDPR – contract);
b) for the fulfillment of legal and fiscal obligations, to which the Data Controller is subject, including invoicing of fees, traffic and any additional products (legal basis: article 6 letter c) GDPR – legal obligation);
c)commercial/promotional information via e-mail, to the e-mail address provided during the sale, concerning the same type of product and/or service (Soft Spam) similar to the product/service being sold (basic legal: article 6 letter f) of the GDPR – legitimate interest).
PLINK will keep the customer’s personal data for a period appropriate for carrying out the purpose. In particular: for the purpose a) the data provided will be kept for a further 10 years from the termination of the contractual relationship. For the purpose b) the data provided will be kept for 10 years, in compliance with art. 2220 of the civil code. As for commercial/promotional information activities, purpose c), the data will be kept until the customer objects to it.
Furthermore, data relating to telephone and/or electronic traffic will be kept for: a maximum of 6 months for invoicing and/or payment claims, save for further specific storage necessary as a result of a dispute, including in court; up to 72 months for the purpose of ascertaining and prosecuting crimes (Law No. 167 of 20 November 2017).
Data provision for purposes a) and b) is mandatory. In case of failure to provide the conferment, the Customer will not be able to enjoy PLINK services. With regard to purpose c), the Customer has the right to oppose data processing at any time. Even after these e-mail communications, opposition will not affect the contract.
The data provided by the Customer will not be transferred abroad, inside or outside the European Union.
Recipients and categories of recipients
The Customer’s data will be communicated to subjects who will treat them as Independent Data Controllers or Managers such as: – subjects who provide services for the management of the information system and communication networks (including e-mail); – studies or companies in the context of assistance and consultancy relationships; – competent authorities for the fulfillment of legal obligations and/or provisions of public bodies, upon request; – in the case of administrative and accounting purposes, the data may eventually be transmitted to commercial information companies for the assessment of solvency and payment habits and/or to subjects for credit recovery purposes.
Rights of the interested party
The Customer has the rights referred to in articles 15 and following. Specifically, the right to access personal data and the right to rectify and cancel it, or to limit its treatment (articles 15 and following of GDPR). You may oppose to the processing basing on legitimate interests at any time. The Customer may exercise his rights by writing to the email address email@example.com or by writing to the DPO at the address firstname.lastname@example.org. Interested parties who believe that the processing of personal data referred to them is in violation of the provisions of the GDPR have the right to lodge a complaint with the Supervisory Authority – Italian Guarantor (https://www.garanteprivacy.it/), as provided for by article 77 of the GDPR, or to refer to the appropriate judicial offices (article 79 of the GDPR).