Professional Link

Connections beyond connectivity

The challenge: integrating telecommunications into the IT offering without compromising the established balance

During its growth, Explan faced a significant challenge: complementing its IT offering with reliable telecommunications services, to be offered to clients through a specialized partner, without compromising its role as a consultant and manager of corporate information systems. In order to offer customers a true comprehensive service, encompassing the entire technological ecosystem, from connectivity to applications, this requirement was necessary. It was, however, not without its challenges that telecommunications services were introduced:

• Avoiding fragmented management across multiple providers
• Maintaining infrastructure design consistency
• Preserving the relationship of trust built over the years with customers

For Explan, it was essential to identify a solution that would be a true extension of its operating model. The priority was to sustainably expand the offering, while maintaining the quality of service to customers, who increasingly require reliable partners.

The collaboration with PLINK

Through a consolidated relationship between the respective management teams and a shared vision of customer service, the collaboration with PLINK is built on solid foundations. As a result, the affinity has fostered a transparent dialogue and a shared understanding of how technology simplifies business processes.

The merger between the two companies has allowed them to combine complementary skills:

• Explan, with its experience in IT infrastructure design and management, managed services, cybersecurity, and Microsoft environments;
• PLINK, with a proprietary telecommunications infrastructure and advanced connectivity services.

This synergy has enabled the creation of an integrated offering, in which telecommunications seamlessly becomes an integral part of IT projects. PLINK acts as a strategic ally, helping to complete the technological ecosystem of Explan customers without overlapping with the services already provided.

A simpler and more reliable ecosystem

Both operationally and interpersonally, Explan and PLINK have benefited from their collaboration.

For customers, the main benefit is a significant reduction in complexity. Being able to rely on an integrated IT and telecommunications infrastructure means fewer interlocutors, greater clarity, and faster management times. This translates into greater control, operational continuity, and clear accountability.

For Explan, the partnership has strengthened its position as a go-to partner for managing its clients’ IT ecosystems, expanding its range of services through a specialized partner. PLINK’s presence as a partner has allowed us to maintain and further enhance our client relationships.

The collaboration has generated a virtuous model based on complementarity: two independent companies working in synergy, sharing goals, responsibilities, and a focus on quality.

Become a PLINK Partner

Telecommunications is a complex ecosystem, in which each player can contribute their own small piece to complete the overall puzzle. PLINK believes in partnerships based on trust, transparency, and ongoing collaboration, putting technology at the service of people and business continuity. By becoming a PLINK partner, your company will be able to take advantage of integrated connectivity, cybersecurity, voice, and cloud services, as well as a solid infrastructure and technical team that will work alongside your business, helping you grow and protect your customers’ well-being.

Let’s explore a collaboration