Professional Link

Connections beyond connectivity

The challenges of Camst Group

Camst Group has a presence across Italy and in several countries worldwide. As it continues to expand, the company needed to face the challenges of digital transformation by modernizing its IT infrastructure.

We therefore decided to intervene on both its voice and corporate connectivity systems.

The connectivity project

For some time, the company had been relying on MPLS technology, which had become outdated in terms of complexity and flexibility, and way too costly compared to the performance it offered.
Camst therefore chose to move towards an SD-WAN (Software Defined Wide Area Network) provided by Professional Link. This is a technology that uses software to manage and optimize network connections between different company sites.

The client’s widespread presence across Italy made this technological shift particularly demanding but, at the same time, extremely advantageous. Indeed, SD-WAN offers numerous benefits both technologically and economically. One example is the separation of infrastructure control from network hardware, which allows for centralized and therefore simplified management of connections.

Other benefits include:

• Traffic optimization: SD-WAN routes data to improve application performance and user experience.
• Scalability and rapid deployment: SD-WAN networks quickly adapt to business growth and evolution.
• Reduced costs: By using cheaper Internet connections compared to MPLS circuits, SD-WAN reduces operating expenses.

The voice project: the VIP solution

Camst also wanted to upgrade its voice system, moving from traditional lines (ISDN and PSTN technology) to VoIP (Voice over Internet Protocol). The latter is a method of transmitting voice over the internet in which voice calls are converted into data packets sent across the network.

After successfully completing a meticulous selection process, Professional Link provided Camst with a dedicated VoIP service, specifically tailored to the needs of each site involved in the project.

VIP, Professional Link’s VoIP solution, now supports Camst Group by facilitating its growth, enabling the company to streamline costs by adding new users and new sites to the system. All of that, without the need to install new telephone lines each time.

With VIP, Camst also benefits from greater resilience against service interruptions, flexibility in call management during emergencies, and the possibility to integrate voice services with other internet-based tools such as video conferencing, instant messaging, and file sharing.

The migration of hundreds and hundreds of voice lines was a true challenge, one that Camst and PLINK successfully overcame together, bringing Camst’s voice system to state-of-the-art technology and ensuring a high-quality service for years to come.

The results of the collaboration between Camst and PLINK

Professional Link’s solution contributed to the important modernization plan of Camst Group’s telecommunications infrastructure, simplifying its overall development thanks to a reliable, resilient, and cost-effective service.

The project has been recently completed but has further development prospects in the near future, with a view to the full digitalization of Camst Group’s corporate environment.